Announcement
>Life Update: I had to start a new job :) <3 Thanks for all the amazing support during the last couple of years!
>Customer service update: 7 pm - 8 pm CST on the weekdays and 9 am - 2 pm during the weekends!
>Won't be taking personalized orders for a while
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Tami on Feb 21, 2024
5 out of 5 starsReally funny conversation starters.. especially for good friends, who are comfortable with one another
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Elizabeth on Apr 19, 2024
5 out of 5 starsGreat product! Fun activity to do with family or if you're hosting a party!
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About BuyPrintPlay
Shop policies
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Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
🎉 Where can I find my downloads?
• You can find your digital downloads in Etsy's purchases dashboard or by visiting the following link: www.etsy.com/your/purchases
• I have created a specific video if you are having trouble finding your downloads. Watch it here: youtu.be/bNXRPqKdYXk
• Please, beware that you《C A N N OT》download your files from Etsy's official App. You have to use a laptop, PC, or any desktop computer to download your purchase.
• For more information on digital downloads, go here: etsy.me/31TowJ1
🎉 Where can I print my purchase?
• My products are designed to be printed from the comfort of your home, but you can take them to a photo lab or printing shop where experts can help you.
• I recommend that before visiting the printing place or sending them as an online request, contact the staff and ask for the requirements to carry out the job since these may vary from place to place.
• Since not all printers are the same, it is very likely that the colors in your printable may look somewhat different from what you saw in my listings, but the changes should be minimal.
Please note: we are not responsible for any printer setting issues you may have.
🎉 Will I receive any physical item?
• No. All of my products are digital files. You will receive 𝐏𝐃𝐅𝐬 in your purchases, some items include 𝐉𝐏𝐄𝐆𝐬 (not all) but《N O》physical items will be shipped.
• These files can be downloaded once your purchase is confirmed by Etsy.
🎉 Do you make refunds?
• Buy. Print. Play! Does not make refunds or product exchanges of any kind.
• It is very important to read the description and see the images of the product before purchasing. Due to the nature of my products (digital downloads), no returns, refunds or exchanges will be given after making a purchase.
• Please, before making a purchase, contact me if you have any questions about my products.
• If you need further assistance, you can contact me through Etsy messages or by emailing me at buyprintplay [! At] gmail.com Thank you!
🎉 Can I edit, modify and distribute your designs?
• No, please; I ask for respect towards my work. My designs cannot be edited, copied, modified, much less distributed for free or for commercial use in any blog, group, forum or page without permission.
• In my store, you are entitled to three free text changes per order. Any changes after the third revision will have an additional cost.
• Contact me if you have any questions.
• To protect my intellectual property and the clipart designs of third parties, PDFs are password protected. All my files are《READY-TO-PRINT PDFs》What you see in the images & what you read in the product description is what you will receive. If you need help modifying the printable, let me know! I'll be more than glad to help :)
🎉 Can I change my design after I've sent it for printing?
• Before printing, you can ask to change some text (3 free modifications) or a section of the design (for an additional cost).
• We recommend checking your printables * BEFORE * sending them to print.
• Please note: We are not responsible for the buyer's printing costs for not having previously reviewed the product received. Please check your printables!
🎉 I want to extract the images / cards from your pdfs. Can you give me the password?
• Unfortunately it will not be possible. The password protects the intellectual material of other designers and mine.
• The password of my PDFs will not be shared. If you need the jpgs or make any modifications, please contact me.
• Jpgs for the Loteria Mexicana will not be given.
🎉 Why in some products the name Imprimibles Flor Azul appear?
• Before Buy. Print. Play! We had the name Imprimibles Flor Azul. But in February 2020, we changed our name, but the same person continues to manage the store.
🎉 Does the lotería mexicana, bingo games or game packs include JPGs?
• Neither la Loteria Mexicana, bingo games nor game packs include individual JPGs.
• Only PDFs of these articles will be sent. If you need the jpgs, please contact me.
• If the request is accepted, two games will be sent on one page and not individually.
* There may be an additional cost for this request.
* Jpgs for the Loteria Mexicana will not be given under any circumstances.
* Loteria listings are ready-to-print PDFs. If you try to modify them, you will find they are password protected just like all of my other listings. This is because people have bought my products and distributed it for free or for commercial use without permission.
*If you have any questions, let me know!
🎉 Do all of your printables come in Spanish and English?
• No. I always state in the item description, title and image previews if the listing is bilingual. If there's no mention of the listing being in English AND Spanish, then the printable ONLY comes in the language you found its information.
• Please do not assume all my listings are bilingual. Message me if you have any questions before making any purchase!